Refund policy
**Thank you for shopping with ThirtyTHREEOddistry! We want you to love your purchase. If you are not completely satisfied, please review our return policy below.**
**Eligibility for Returns:**
- **Art Prints & Original Art:** Returns are accepted within 7 days of delivery. Items must be in their original condition and packaging.
- **Shirts & Mugs:** Returns are accepted within 2 days of delivery. Items must be unworn, unwashed, and in original packaging.
**Non-Returnable Items:**
- Custom or personalized items.
- Sale or discounted items.
**Return Process:**
1. **Contact Us:** Email us at 33Oddistry@gmail.com with your order number and reason for the return.
2. **Receive Instructions:** We will provide you with return instructions and a return shipping label if applicable.
3. **Pack Your Return:** Ensure the items are securely packaged to prevent damage during shipping.
4. **Ship It Back:** Use the provided label or ship it back to the address given in our return instructions.
**Refunds:**
- Refunds will be processed within 7-10 business days after we receive and inspect your returned item.
- Original shipping costs are non-refundable.
**Exchanges:**
- If you wish to exchange an item, please follow the return process and place a new order for the desired item.
**Damaged or Defective Items:**
- If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos. We will arrange for a replacement or refund.
**Questions?**
If you have any questions about our return policy, please feel free to reach out to us at [your email or phone number].
Thank you for supporting ThirtyTHREEOddistry!